A FAMILY OF BRANDS

Monday to Friday 09:00 to 16:30
Order before 13:00 for same day despatch
Free standard UK delivery on orders click here for details

X-Fusion Service & Warranty Form



SERVICE CHARGES

PLEASE SCROLL DOWN TO THE FORM

forks Full Service Return Postage  
32mm Stanchion £100.00 £8.00  
34mm Stanchion £100.00 £8.00  
36mm Stanchion £100.00 £8.00  
Roughcut Upgrade* £220.00 £8.00  
*available for all 34mm and 36mm stanchion X-Fusion forks
shocks Air Can Only Service Full Service Return Postage
Air Shock Range £50.00 £100.00 £8.00
Coil Shock Range n/a £100.00 £8.00
 
seatposts Full Service Return Postage  
Manic | ACE £50.00 £8.00  
Hilo Externally Routed £50.00 £8.00  
Hilo Internally Routed £60.00 £8.00  
 
other   Return Postage  
Fork Travel Adjustment £30.00 £8.00  

*prices correct as of 16/06/2022



All Fork and shock full services include:
Full strip down, Clean and inspection,all new seals, Oil.

If we find other damaged parts we will contact you first to advise of any extra charges before carrying out the work.

TERMS & CONDITIONS
Proof of purchase for warranty requested work is a necessity, or the work will be charged.

Once received at Upgrade, your case will be processed and should be completed within 7-10 working days.

If any problems are found with your item, a member of our sales team will be in contact.

Please clean the product thoroughly before shipping. Not cleaning will delay service time and will incur additional charges. Cleaning charges will apply at a cost of an additional £20 per product.

WE DO NOT ACCEPT CUSTOMER DROP-OFF OF PRODUCT, PLEASE FOLLOW THE CORRECT RETURN PROCEDURE.

Please CLICK HERE to complete the Service Form

Requires 'Proof Of Purchase' upload.

Please consent to essential cookies to allow our website to provide correct offers and pricing.

Your Basket